While he was loosing himself in the game he lost his connection to the real world and to his family. In the real world nothing seems to be in control. It seems that his manufacturable world has become the new real world. The boundary between real and fake is thin. His addiction took over.
The painful thought of being more important in the game than in the real world torn him apart. He feels this regret towards himself and his family. He wants to break loose, but he cant.